CardMark
FAQ

Everything you need to know about CardMark.

Search by topic or browse common questions about collection tracking, values, sync, subscriptions, and support.

+What is CardMark?Getting Started

CardMark is a collection-management platform for trading-card collectors. It helps you organize cards and sealed products, monitor market values, review price history, and understand collection performance.

+Is CardMark free to use?Getting Started

Yes. Starter is free, supports up to 500 tracked items on mobile, and does not require a credit card. Collector adds deeper market tools, while Pro adds Seller Center and desktop workflows.

+What information can I save for a card?Collection Tracking

You can track set, card number, quantity, raw condition, grading company and grade, print variant, finish, purchase price, notes, and available market value.

+How does price tracking work?Pricing & Values

CardMark stores market snapshots so supported cards and sealed products can display current values and price history. Availability depends on the item and source data.

+Are market values guaranteed sale prices?Pricing & Values

No. Market values are estimates for reference. Actual sale prices vary with condition, grade, venue, fees, demand, and timing.

+Can I track sealed products?Sealed Products

Yes. You can follow ETBs, booster boxes, bundles, premium collections, cases, and other sealed products by set and era.

+Can I use CardMark on mobile?Account & Sync

Yes. The cloud application works in a mobile browser. Pro also includes access to the desktop application.

+How does cloud sync work?Account & Sync

Supported desktop and mobile changes are synchronized through the CardMark cloud service so your collection can stay aligned across devices.

+How do I reset my password?Account & Sync

Open the CardMark app and choose Forgot Password on the sign-in screen. A secure reset link is sent to the account email.

+How do I manage billing?Subscriptions

Subscriptions are managed securely through your device’s app store. Use Google Play or the App Store subscription settings to update payment details or manage your plan.

+How does the Pro Referral Program work?Referrals

Active Pro members receive a unique referral code and can earn a one-time $5 incentive for each qualifying new Collector or Pro subscriber after payment is verified.

+How do I contact support?Support

Email support@pokemation.com or use the CardMark community link on the Support page.

Still have a question?

Contact CardMark support or join the community for help with your account and collection.